Verification From MelBet.

Is it necessary to verify my account on MELbet?

It is very important for each user to pass verification on our website, as this will allow him to fully use all the services of the platform and freely place bets on sports events. Moreover, we need to make sure that it is you who is going to use the account, and that no one else has tried to register an account in your name. Thus, we will be able to prevent the threat of fraud and any other suspicious activity on the site.
The Melbet account verification process is a confirmation of identity and address using the appropriate documents. This is not as difficult to do as it might seem at first glance. Do not neglect this step and help the company protect you from scammers.

To successfully verify your account, make sure that the documents have been scanned with high quality and that all data is clearly visible.

How Long Does It Take To Verify Melbet?

After you have completed everything that was required of you, you need to wait until our team approves your request for account verification. The operators will check the information provided by you, after which you will be able to freely use the services of our site. In most cases, this process takes up to 24 hours. Please note that there are some circumstances that may affect the processing time. For example, weekends or holidays. The maximum waiting time may take about 5 working days, but no more.

Can I Change My Login Details or Personal Information After Registration?

You can change your personal information at any time if you entered something with an error, or if some of the data is no longer up to date. This can be done in your profile settings. You can also contact the support service, and the operator will help you deal with the issue as soon as possible.

What Should I Do to Prevent My Melbet Account from Getting Limited or Banned?

There is a list of simple rules that must be followed in order to comfortably use your Melbet account. This is important to create a safe gaming environment for every player. Pay attention to these provisions:

• Each user is allowed to have only one account;
• Users undertake to verify their account and provide trustworthy information about themselves;
• Players are advised not to disclose their account details to third parties;
• Users are prohibited from using another person’s bank account to make deposits and withdrawals on our site;
• Any suspicious activity on the site associated with fraud may lead to account blocking;
• Users under the age of 18 are prohibited from having an account in Melbet, and an attempt to deceive the company will result in a ban;
• Any violation of the terms and conditions of the company will lead to negative consequences.

How Can I Close My Melbet Account?

You have the right to request the closure of your account at any time if you have any reason to do so. To do this, you should contact the Melbet support service. If you wish, you can explain to the operator the reason for leaving our site. It is likely that your problem will be solved, and there will no longer be a need to close your account.

Can I Use my Melbet Account when Travelling Abroad?

Of course, you can use your Melbet account if you are leaving the country you specified during registration. However, please note that if you are located in a jurisdiction where gambling is prohibited, our site will not be accessible to you. Moreover, activity on your card from a different geographic location may arouse suspicion, and for this reason, it makes sense to alert your bank operator to a change of location.

Customer Support & Services

Our support team works around the clock so that you can contact the operators at any time if you have any questions. For the convenience of the players, we have several ways to contact the support staff.

Email address

Our email address is great for describing your problem in detail. You can write an email and attach screenshots if you have them. In this case, the operator will be able to quickly understand your issue and provide quality assistance.

Phone number

If you would like to speak with a support person in person, you can get advice by phone. However, remember that operators answer telephone calls on a first-come, first-served basis. You will probably have to wait a few minutes until one of the specialists is free. However, do not doubt that you will receive answers to all your questions.

Live chat

Live chat is available directly on the official website. This button can be found in the lower right corner of your screen. To open a chat with an operator, just click on it.

This is the fastest way to get advice in Melbet, as experts respond to players within 5 minutes. Describe your problem as precisely as possible so that the employee can quickly understand it and find a solution.

FAQ